Terms & Conditions

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1. About these terms

These Terms & Conditions govern your use of the Malvern Quality Engineering website at www.malvernqe.com (“the Website”).

The Website is operated by Malvern Quality Engineering Services Ltd (“we”, “us” or “our”). Our contact details are:

Malvern Quality Engineering Services Ltd
No1 Business Centre, 1 Alvin Street
Gloucester, GL1 3EJ
United Kingdom

Email: office@malvernqe.com

By using the Website, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

2. Our services

We provide quality engineering and process optimisation consultancy, including support relating to quality systems, compliance, continuous improvement, problem-solving, new product introduction and production improvement.

Information on this Website is provided for general information only. It does not constitute engineering, legal, regulatory, financial or other professional advice, and should not be relied upon as a substitute for advice specific to your circumstances.

Any consultancy services we provide will be subject to separate written terms, a proposal, quotation, purchase order or service agreement agreed with the client.

3. Use of the Website

You may view, download and print material from the Website for your own internal business or personal reference, provided you do not remove any copyright or proprietary notices.

You must not, without our prior written permission:

• Copy, reproduce, republish, distribute or commercially exploit Website content.

• Modify or create derivative works from Website content.

• Use automated tools to scrape, harvest, mine or extract data from the Website.

• Use the Website in a way that could damage, disrupt or impair its availability or security.

• Introduce viruses, malware or other harmful material.

• Use the Website for unlawful, fraudulent or unauthorised purposes.

4. Intellectual property

Unless stated otherwise, all intellectual property rights in the Website and its content—including text, branding, graphics, layouts, documents and images—belong to us or our licensors.

Nothing in these Terms transfers ownership of those rights to you.

5. Quotes, enquiries and communications

A request for a quote, a contact-form submission or other enquiry does not create a contract between you and us.

We may revise, withdraw or decline a quotation before a binding agreement is made. Any timescales, prices, scope descriptions or availability indicated on the Website are subject to confirmation in writing.

You are responsible for ensuring that information you provide to us is accurate, complete and lawful.

6. Third-party links

The Website may contain links to third-party websites or resources. These links are provided for convenience only. We do not control, endorse or accept responsibility for their content, availability, security, privacy practices or services.

Your use of third-party websites is subject to their own terms and policies.

7. Website availability and accuracy

We aim to keep the Website available and its content accurate and up to date. However, we do not guarantee that:

• The Website will always be available, uninterrupted, secure or free from errors.

• Website content is complete, accurate or current.

• The Website will be free from viruses or other harmful components.

We may change, suspend or remove any part of the Website at any time without notice.

8. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we are not liable for any loss or damage arising from use of, or inability to use, the Website; reliance on Website content; or any interruption, error, virus or technical fault affecting the Website.

This includes indirect or consequential loss, loss of profit, revenue, business opportunity, goodwill, data or anticipated savings.

9. Privacy and cookies

Our use of personal information is governed by our Privacy Policy. The Website may use cookies and similar technologies; please refer to our Cookie Policy for further information.

10. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on this page and will apply from its publication date. Please review this page periodically.

11. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as removed to the minimum extent necessary. The remaining provisions will continue in full force.

12. Governing law

These Terms and any dispute relating to them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where applicable law gives you the right to bring proceedings elsewhere.

13. Contact us

For questions about these Terms & Conditions, please contact:

Malvern Quality Engineering Services Ltd
Email: office@malvernqe.com

The liability wording deliberately preserves rights that UK law does not allow a business to exclude, including negligence causing death or personal injury; consumer-facing terms must also be fair and transparent. Unfair Contract Terms Act 1977, Consumer Rights Act 2015